Tag: troubleshooting
Troubleshooting High Server Loads
One of the more ambiguous, but oft-seen, errors resulting in support tickets is related to high server loads. While high server load errors are virtually never caused by the cPanel software itself or the apps it installs, these errors can …
Setting Up and Troubleshooting SMTP in cPanel
When you host your email on your domain with an SMTP server, you are in control. You can choose an email address to suit your business or personal brand. All the data is stored privately …
Anatomy of a Support Ticket
We’ve all had to ask for help at some point, usually when we are ready to have a moment like the crew in the movie “Office Space” going to town on that jammed printer. Then, …
SafeAdmin Certification and You
When someone is looking for a mechanic, it can be hard to know whom you can trust to do the work using the best practices available for a fair price. Finding a System Administrator often carries …
Dealing with InnoDB Corruption – Common Misconceptions
InnoDB, given its (relatively) recent change as the default engine of MySQL, can quickly take an unfamiliar administrator off-guard if they’re not aware of the way that InnoDB works behind the scenes. With that in …
Starting with Strace
What is strace? Strace is a “system call trace” program. It attaches to a process and tracks system calls and signals made to and from it (and possibly it’s children). There are limitations to strace, …
Disk IO Errors: Troubleshooting on Linux Servers
Disk IO errors (input/output) issues are a common cause of poor performance on web hosting servers. Hard drives have speed limits, and if software tries to read or write too much data too quickly, applications …
By News Monkey on 8 October 2020